What if you had the power to read people’s minds to understand what users expect from your product? While we don’t have the technology to read minds (*yet*), AI-powered research tools can already help you shorten your research cycle already.
But here’s the thing: Jakob Nielsen’s research shows that most UX teams are still stuck in the ChatGPT rut—even when there are more specialized AI tools for user research.
In this post, we’ll cover six AI tools to streamline your user research workflows, from effortlessly conducting studies to crafting product requirements documents (PRDs).
TL;DR: 6 AI tools for user research Wondering : Best for AI-powered user interviews, surveys, and multilingual researchUserdoc : Best for creating product requirements document (PRD)Miro Assist : Best for organizing and visualizing user research dataTaskade : Best for generating user stories to guide product strategyQoQo : Best for creating user personas and journey mapping Dovetail : Best for building user research repositories 5 ways to use AI in your user research Not sure how to best use AI tools for user research? Let’s look at five main use cases where you can leverage AI to level up your user research strategy.
1. Automated data collection Whether you’re running research surveys or recording data through chatbots, AI tools simplify data collection and consolidation. You don’t have to manually organize heaps of data to extract meaningful insights. AI tools can capture data directly through surveys and track interactions within your product to present insights on user behaviors, preferences, and overall engagement.
2. Predicting user behavior AI tools can analyze historical user data to predict future behaviors. This is particularly helpful for mapping your dynamic customer journey and identifying behavioral trends. UX teams can use this data to forecast product usage and churn rates. These predictive insights enable teams to proactively engage high-risk users. You can take extra steps to optimize the user experience and drive retention.
3. Generating user personas Product teams rely on user personas to clearly understand their customers’ goals, expectations, and behaviors. AI tools analyze all the user data you’ve collected to automatically create detailed user personas. You can use AI to identify patterns in user data and create nuanced personas to support your design decision-making process. As a bonus, you can use these personas to tailor your messaging across different touchpoints.
4. Real-time feedback analysis AI is also helpful for analyzing user feedback from multiple sources, like research studies, social media channels, customer support interactions, and more. Natural language processing (NLP) allows you to interpret sentiments, urgency, and relevance of user data. These detailed analytics can provide real-time insights to make iterations within your product and increase user satisfaction.
5. Fast-track product discovery Continuous product discovery enables you to innovate and build new capabilities while staying in tune with your users. It reduces the risk of costly development errors. With AI tools, you can rapidly test ideas and validate assumptions by launching quick research studies and running design tests to understand user expectations. You can use these insights to prioritize your development efforts.
6 best AI tools to level up your user research process Looking beyond ChatGPT, you’ll find a range of AI tools for user research. But that creates a bigger problem: how do you choose the best tools for your needs?
We did the legwork to test dozens of AI user research tools and shortlist the six best tools for different user cases. Let’s break down their key features.
1. Wondering: Best for AI-powered user interviews, surveys, and multilingual research Wondering is an AI-first user research platform that collects and analyzes user insights with multilingual research studies. Built for AI-first user research, the platform offers tools to streamline your user research process and conduct high-yield research, especially when you’re short on time or resources.
You can use Wondering to reduce time-to-insight and build better products through:
Continuous product discovery to quickly collect user insights at every stage of product developmentProduct roadmap prioritization to analyze user feedback and extract meaningful insights for making strategic decisionsScalable setup for research studies to conveniently design, share, and analyze user interviews/surveys Design tests and concept validation to refine product designs in tune with user expectationsWondering’s end-to-end user research capabilities can take you from zero to one—whether you’re building new features, collecting feedback, or discovering user expectations.
Wondering’s key features Automated study builder: You can design and ship an interview or survey within minutes using Wondering’s AI-led study builder . Simply add some details about your study, and the tool will create a detailed study with a combination of questions, like open-ended, multiple-choice, rating scale, and more. AI-moderated questions : Wondering's purpose-built AI will automatically generate follow-up questions to help you dig deeper and gather interview style responses from participants. Let participants respond with audio recordings or text responses.Multilingual research : Wondering’s multilingual research studies give you a pulse of your users in any part of the world without the hassle of hiring translators or coordinating with regional teams. The tool can automatically translate a study into 50+ languages based on your choice or your participants’ location. Once the results are in, you can review all the data in your preferred language. Participant recruitment : You can also recruit participants from Wondering’s panel of 150k+ vetted testers chosen from 33 countries. Find the best-fit candidates for your study with 300+ filters, such as demographics, behavioral categories, interests, and more. You’ll receive your first few responses within minutes of rolling out a study to selected participants. In-product targeting : You can also conduct in-the-moment interviews with Wondering’s in-website widget. Design these contextual studies to collect feedback from a specific set of users based on their interactions within your website or app. You can define in-product triggers to show this pop-up and collect feedback.Real-time analysis : Wondering thematically analyzes research data to pinpoint crucial themes in user feedback. The tool also curates a set of quotes for each theme with audio clips in case of an interview. You can also see individual responses for every question to quickly validate this analysis and export the data for further discussion. Pricing
Wondering offers a free plan, and paid plans start at $149/month. Check out pricing here .
2. Userdoc: Best for creating product requirements document (PRD) Userdoc helps you streamline the scope of new projects and build a PRD in minutes. You have to share a short description of the project and define the user personas. Then, the tool will create a detailed PRD draft and map out the customer journey for this project. Besides generating PRDs, Userdoc is also great for creating user stories to visualize how users will interact with new capabilities. You can customize any detail in the system requirements doc or customer stories to better match your needs.
Userdoc’s key features AI-powered scoping : Train Userdoc’s copilot about your software and scope out the requirements for any new capabilities in seconds.Ease of collaboration : Bring your entire team on the same page and collaborate effortlessly with quick sharing features, access control, and versioning.Multiple integrations : Integrate Userdoc with your preferred project management tools, like Asana, Jira, monday.com, and more, to streamline your user research workflows.Pricing Userdoc’s paid plans start at $12/month. Check out pricing here .
3. Miro Assist: Best for organizing and visualizing user research data Miro Assist is an AI-powered visualization tool that creates mindmaps, diagrams, and flowcharts with user research data. You can effectively organize data, ideas, and insights to make strategic decisions from research studies. On top of organizing data, you can also chat with Miro Assist to summarize your notes, find patterns, and cluster ideas. Plus, the tool automatically designs presentations or action items based on the insights generated.
Miro Assist’s key features Multiple AI actions : You can use Miro Assist to generate mind maps, add more ideas or questions, or ask anything related to your research data.Data visualization : Miro’s machine learning models can generate images and presentations, sticky notes, and content summaries to neatly visualize your data.Technical diagramming: A feature unique to Miro is that you can generate technical sequence diagrams for your data with a simple prompt. Pricing Miro Assist is currently in the beta stage and available for free.
4. Taskade: Best for generating user stories to guide product strategy Taskade offers a suite of AI tools for different use cases, like documentation, project management, mind mapping, and more. Taskade’s Agile User Story Generator generates detailed and accurate stories for your user segments, complete with their expectations, acceptance criteria, and additional notes. The tool can save time you’d otherwise spend on realistically understanding every user segment to support your research and development efforts.
Taskade’s key features Multiple views : Visualize user stories in different formats, like Kanban boards, tables, lists, and more for clarity.Customize and download : Edit and enhance user stories to better match your target personas. Download these documents to share with others.Integrated workflows : Prepare the groundwork for research studies using automation to prepare a project checklist, PRD, user stories, and other assets.Pricing Taskade offers a free plan, and paid plans start at $8/month. Check out pricing here .
5. QoQo: Best for creating user personas and journey mapping QoQo is another AI research tool for building user personas, mapping customer journeys, and designing information architecture. This versatile tool can eliminate guesswork and give you a concrete understanding of your users based on public knowledge and your own data. Currently available as a Figma plugin, QoQo can visualize user personas and document insights like pain points, opportunities, needs, and tasks into sticky notes.
QoQo’s key features Persona generation : Add a short prompt to generate detailed personas and visualize them instantly in a FigJam file. These sticky notes are completely customizable, and you can enrich them based on your own research.Journey mapping : Understand how each user persona goes from awareness to purchase and the actions they take during each step of this journey. UX copywriting : Generate test copy for your MVP or initial design concepts to ensure users understand your vision. Pricing QoQo is available for $4/month. Check out pricing here .
6. Dovetail: Best for building user research repositories Dovetail is a customer intelligence platform designed to collect, consolidate, and analyze user insights in one place. Its AI-powered research repository provides a shared space for different members of your team—like designers, researchers, and product managers—to save their research studies. The repository offers a search function to quickly retrieve relevant records from the past. You can also customize the interface completely to convert insights into meaningful reports with notes, tags, references, and more such elements.
Dovetail’s key features Easy accessibility : Let your entire team access old research projects with free viewer accounts, where people can read reports and leave comments.Search and segment : Easily segment research studies into overall categories and search your entire database for finding references from past records.Detailed versioning : Trace every piece of material back to its original source and monitor changes in a research report.Pricing Dovetail is available for free, and paid plans start at $29/month. Check out pricing here .
Get ready to make user research a breeze User research doesn’t have to be riddled with roadblocks. With the right AI tools, you can collect, analyze, and contextualize user insights effortlessly. AI-first research tools like Wondering can streamline your entire user research setup—from hiring participants and creating studies to documenting and analyzing results. Take the first step towards user-centric design with Wondering. Sign up today !
